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Hi I was notified that I had reached the 5000 level and to claim my badge- never got it
Level complete but not received profile frame 😔
It looks like everyone here forgot to mention signing in and out of your account also! This is what worked for me :)
Hello cat2222 try playing level 5000 again. I found that when I didn't receive a milestone banner for level 3000 when I played the level again the banner appeared.
The email notification you have received from King doesn't guarantee that you will get a badge though. I received an email for every milestone I passed, but I never received a milestone banner from the email.
Hi@cat2222 and welcome again! 😊
The badge / banner should automatically appear in your game. It usually appears after passing a few levels after the Milestone level. Don't worry if you haven't been able to get it now, it may appear at any time in the future.
In the meantime, make sure you always have the app updated and check in your settings that there is a tick on the Milestone Badge option.
Go to the game's Start Menu, then Settings - Features - Milestone Badge - Off/On.
Also check this post for more info:
If you would like to join the community and receive your personal badge instead, you can request your 5000 badge here:
Hello @cat2222 , welcome to the King Community
If you are asking about the banner in your game aver your Avatar, tap the link below ⤵️ for information
For community badges to go on your profile wall here, check out the following:
🏁 Show your skills and claim your milestone level badges:
Level 1000
Level 2000
Level 3000
Level 4000
Level 5000
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