Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync

Hello On my phone i'm much furder whit candy crush saga then on my pc. But it won't sync

Accepted answers

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

All comments

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I have had this problem for 2 weeks, reinstalled the game and now I'm down 5 levels and boosters lost. I have a screenshot to show where I was but I don't have the boosters.

Same here unable to sync between levels on phone and I pad . Would welcome some advice Thanks

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

some problem... please help me!!!

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

Same here, it is taking too long for you to fix it

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

same problem please ...

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

It's been almost 2 weeks and you are not providing any solution!!!

Same here. I lost all my boosters as well. Twice.

Same here, I want my progress checked too

me too!!!

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I have the same issue

Frédéric_Devin

No sync beetween Android phone and PC. Please advise.

Me too !!!!

Same here, I want my progress checked too

Samt here. Would like to be contacted too.

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I am experiencing the same issue.

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

All comments

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.

I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I am experiencing the same issue.

Samt here. Would like to be contacted too.

Same here, I want my progress checked too

Me too !!!!

Frédéric_Devin

No sync beetween Android phone and PC. Please advise.

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I have the same issue

me too!!!

Same here, I want my progress checked too

Same here. I lost all my boosters as well. Twice.

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

It's been almost 2 weeks and you are not providing any solution!!!

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

same problem please ...

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

Same here, it is taking too long for you to fix it

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

some problem... please help me!!!

Same here unable to sync between levels on phone and I pad . Would welcome some advice Thanks

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I have had this problem for 2 weeks, reinstalled the game and now I'm down 5 levels and boosters lost. I have a screenshot to show where I was but I don't have the boosters.

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I'm also having same problem have contacted many times to no avail

Same here!

Same here for all my king games: candy crush saga, soda saga, jelly!

Hi there- Thanks for posting on King Care. I am sorry that you are experiencing some account problems. I would like to take a look at your progress.
I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!

I am having the same problem. Please help!

Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…