Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Losing lives

I can see that I have lives given by friends. Then I play a level and go to use lives, they are gone. Also, lives do not show up on my phone. Only when I play on facebook. My phone and facebook are synced. I have lost tons of lives given by friends. I just had four and they are now gone. This happens all the time. This game is getting to frustrating with all the glitches. I also get zero response to questions from King help.

Accepted answers

All comments

Wunderbaum

Hi nfmorris!

Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well.

I saw on another thread a step by step instruction on how to transfer your game progress to King.com:

1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)

2) Choose Account

3) Enter your password

4) Click on Synchronizing/ Connect to Facebook

5) Click on the two arrows to initiate the sync

You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website

Once done your progress is synchronized and you should now be able to play and progress without any issues.

Cheers :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.