Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

My mobile phone is not showing my game properly. I can use the wheel, send or get lives but the sc

My mobile phone is not showing my game properly. I can use the wheel, send or get lives but the screen does not show the game so I can play. It appears as it does on facebook when you look at future games you haven't made it to yet. Can you help. Does mobile have less games than facebook ? I am at level 1501, but screen has been like this for weeks

Accepted answers

All comments

Hi Shirley!

Could you please post a screenshot of how the game looks on your mobile device?

There are currently 1955 levels available on mobile devices so I'm guessing you might have an outdated version of the game installed.

Please check here for updates:

Android: https://play.google.com/store/apps/details?id=com.king.candycrushsaga

iOS: https://itunes.apple.com/us/app/candy-crush-saga/id553834731?mt=8

Cheers :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Shirley!

Could you please post a screenshot of how the game looks on your mobile device?

There are currently 1955 levels available on mobile devices so I'm guessing you might have an outdated version of the game installed.

Please check here for updates:

Android: https://play.google.com/store/apps/details?id=com.king.candycrushsaga

iOS: https://itunes.apple.com/us/app/candy-crush-saga/id553834731?mt=8

Cheers :-)

Why don’t I get emails and offers from King?
In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
Gift Card
I just purchased a gift card and redeemed it and I cannot find my rewards.
How to make money
How can I win money from this game
Rewards
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
Rewards
Playing for 13 years every day I really want to tell you what I DON’T like…

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…