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Game starts over from the beginning every time I start my game and reloads.
Black screen and then goes to my homepage and I have to open it and reload.
Hi Tonya- Thanks for posting on King Care. I am sorry that you are having a few problems loading your games. Let's try and get you back on track :-)
Please could you try our troubleshooting steps here and let me know how you get on: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Have a sweet weekend!
No idea. It's your computer! Have you tried a different browser? Read the troubleshooting guide in FAQs (link at the bottom of the page)? Made sure you have all the updates to your system?
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks