Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

I updated my password on Facebook on my phone.

Hannah_Foulkes
Hannah_Foulkes Posts: 3

Level 1

I updated my password on Facebook on my phone Since then when I go on Candy Crush I'm back at Level one I've  synchronising with my Facebook account and still back to level one Candy Crush I was on level 787 

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Hannah-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓

    Hi Hannah-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

  • Hannah_Foulkes
    Hannah_Foulkes Posts: 3

    Level 1

    I have chick envelope icon and nothing is happening. So can't get your messages.

  • Cezdiamond
    Cezdiamond Posts: 6,497

    Hi Hannah-  I am sorry about that, I will send you another message now, so let's see if this works. 

    Thanks! 

  • Hannah_Foulkes
    Hannah_Foulkes Posts: 3

    Level 1

    Hi still not receiving your messages.

Hey! Would you like to give us your opinion?