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Candy Crush Saga crashing on a Galaxy s3 when playing any level.

averagedeuce
averagedeuce Posts: 2

Level 1

Candy Crush Saga starts up on a Galaxy s3 phone, but it crashes when you try to play any level.  Anybody else getting the same thing?  Any help on how to fix this will be great.

Answers

  • Jeff_Helton
    Jeff_Helton Posts: 4

    Level 1

    I have the same phone same problem.   Hoping someone has an answer

  • averagedeuce
    averagedeuce Posts: 2

    Level 1

    It seems that when I clear the cache under the Candy Crush Saga app, it seems to work OK for now.  You can clear the cache under Settings -> Application Manager -> Candy Crush Saga, it should have "Clear Cache" button near the bottom.  Hope this helps...

  • tamr032
    tamr032 Posts: 12

    Level 2

    i've been having this problem for 5 days. i've done all that suggested and not helping

  • Dawn_Watson
    Dawn_Watson Posts: 1

    Level 1

    Same issue for over 4 weeks.  Does anyone ever provide support?  I sent an email inquiry when it started and never received a response.  I have seen many similar questions posted with no response.  Very frustrating. 

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