Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
it will load in but then it tells me facebook is not responding. I have been trying for the last week to get on to play. I have tried removing it and putting it back on and still will not come on. what do I need to do?
Mine started doing this after a windows update . I finally gave up waiting on a new windows update to fix it so what I did was go to the little window picture at the bottom of my computer at the task bar . Clicked on it then clicked on settings then clicked on updates & security then clicked recovery then clicked Go back to an earlier build. It will ask you if you want to try repairing (I did this and it didn't help) so I clicked on no thanks and went a head with going back . It took about 10 or 15 minutes but it fixed my candy crush problem. I might add my husbands computer updated yesterday (same update but his worked just fine) lucky him .
Hi Karen!
I've tried the same this morning. Facebook locked and I was about to close the tab but changed my mind. After coming back with a coffee the game had loaded. I found out that my browser (Google Chrome) now loads Flash content slower so I suggest you simply wait 1-2 minutes for the page to fully load.
If the page is still stuck then I suggest you try playing Candy Crush on King.com
I saw on another thread a step by step instruction on how to transfer your game progress to King.com:
1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)
2) Choose Account
3) Enter your password
4) Click on Synchronizing/ Connect to Facebook
5) Click on the two arrows to initiate the sync
You can see the tutorial here: https://care.king.com/en/candy-crush-saga/how-can-i-transfer-my-progress-from-facebook-to-the-king-website
Once done your progress is synchronized and you should now be able to play and progress without any issues.
Cheers :-)
New here? Sign in or create an account to join the fun.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
