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Hi there, this is likely because your app is not connected to the internet. Try signing in and out of your account, and play a level or two. You should see other player scores and what not. Let us know if you need more help :)!
I'm having the same issue. I have previously tried to log out and it won't even do that! I have had too many problems this week with this game...just about ready to call it quits!
Hi and Welcome to the King Community
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I cant conect candy shop???