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My purchased bars will not load. The game is saying "unable to process the purchased item at this time. But the game charged mr. What do I do?"
Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing a problem making purchases. Please could you try these steps?
First, we have to force close the Apps. to do this double click the home button and a scroll menu will appear.
Swipe each open app up off the screen.
Next please follow this chain. Settings>Apps/App Manager>Game>Clear Cache.
From here you will see an option to scroll across and choose ''All'' - once there find Google Play Store then Clear Cache.Finally please turn off your device and leave it for two minutes.
Turn the device back on and try to make a purchase again.
Let me know how you get on! Have a lovely weekend! :-)
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
