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When I play Candy Crush on my Kindle Fire HD 8.9 the game slows way down, freezes and shuts down sometimes. I have done all the Amazon kindle helps such as restarting and resetting back to factory settings and it still happens.
This is the version I have. I have tried all the helps from Amazon and cleared the cookies etc and it still is freezing and shutting off by itself. Any other options?
Hi Alymae!Did you install Candy Crush from the Amazon Store or from Google Play?I've seen another thread where a fellow gamer had installed from the wrong App store and it caused the same issue at you are describing.Please check if you have this version installed: https://www.amazon.com/King-Candy-Crush-Saga/dp/B00FAPF5U0/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1475654754&sr=1-1Cheers :-)
Hi Alymae!
Did you install Candy Crush from the Amazon Store or from Google Play?
I've seen another thread where a fellow gamer had installed from the wrong App store and it caused the same issue at you are describing.
Please check if you have this version installed: https://www.amazon.com/King-Candy-Crush-Saga/dp/B00FAPF5U0/ref=sr_1_1?s=mobile-apps&ie=UTF8&qid=1475654754&sr=1-1
Cheers :-)
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone.
