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I finally hit the jackpot today and it didn't give me anything! Such a let down. Is there anything I can do other than spin for a few more years?
Winning is a little confusing and it was not as thrilling as I thought it would be. There was no usual pop up after I claimed to tell me what I won. After looking through my past levels to see what I won I think I won 3 of all the usual items you can win at the wheel. No gold bars, which I thought was a bummer....I mean it IS called a jackpot! And no fireworks! King, please improve this experience for other winners. TY
Hi Tprlaicsihe,
I am sorry that you have experienced an issue with your winnings in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks