Candy Crush Saga

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Upon repair of my tablet, the app was deleted and i lost my 1600+ progress :'(

Hello team! My samsung tablet was reset by the samsung factory while on repair.. the synchronization with my facebook account still doesnt bring back my progress of 1600+ level. Thus i'vé lost 3 and half year of extreme work! ^^

Please help me to solve this problem, i cant start again at the bottom, thanks for your help!!!

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MarkHawk

Hi,

I am sorry that you have experienced an issue with your game progress in Candy Crush Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

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MarkHawk

Hi,

Kind regards,

- Mark, Team King Care

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Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
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