Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I haven't benn able to play since 2 updates ago. It either loads the level then goes back to the
Answers
-
Hello all,
Just to let you know that after investigation by our Technical Team we have found that your device (the Samsung S3) may no longer be fully compatible with our games.
With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes.
Performance may vary and crashing issues may disrupt the enjoyment of the game.
Some players have reported that following the steps provided here have improved their playing experience:
Loading/Crashing issues: Android - Questions - King Care
Whilst we do endeavour to have as many devices as possible compatible with our games, we do want our games to be the best and this means making improvements.
Until you are able to perhaps fully enjoy the games on a newer model you are always able to play most of our Saga games on Facebook or at www.king.com on a computer.
Kind regards,
Johnny
-
I can play as long as I do not connect to Facebook. It's something to do with the connection to FacebookHello all,
Just to let you know that after investigation by our Technical Team we have found that your device (the Samsung S3) may no longer be fully compatible with our games.
With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes.
Performance may vary and crashing issues may disrupt the enjoyment of the game.
Some players have reported that following the steps provided here have improved their playing experience:
Loading/Crashing issues: Android - Questions - King Care
Whilst we do endeavour to have as many devices as possible compatible with our games, we do want our games to be the best and this means making improvements.
Until you are able to perhaps fully enjoy the games on a newer model you are always able to play most of our Saga games on Facebook or at www.king.com on a computer.
Kind regards,
Johnny
