Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I haven't benn able to play since 2 updates ago. It either loads the level then goes back to the

Home screen or it won't load at all. I have a galaxy s3, plenty of space. I've cleared all data, uninstalled/reinstalled and it still doesn't work. That also made me lose all of my boosters.

Accepted answers

All comments

OldsmarpooH

I agree. They don't care. I can't afford a new phone..oh well

Angie-9

My problem is I feel they don't care. Their answer, play on another device or buy a new phone. What??! Unacceptable

OldsmarpooH

I'm not connected to FB and it's not letting me. It won't even let me connect to FB now.

Angie-9

Hello all,
Just to let you know that after investigation by our Technical Team we have found that your device (the Samsung S3) may no longer be fully compatible with our games.
With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes.
Performance may vary and crashing issues may disrupt the enjoyment of the game.
Some players have reported that following the steps provided here have improved their playing experience:
Loading/Crashing issues: Android - Questions - King Care
Whilst we do endeavour to have as many devices as possible compatible with our games, we do want our games to be the best and this means making improvements.
Until you are able to perhaps fully enjoy the games on a newer model you are always able to play most of our Saga games on Facebook or at www.king.com on a computer.
Kind regards,
Johnny

I can play as long as I do not connect to Facebook. It's something to do with the connection to Facebook

Angie-9

I've noticed if I do not connect to Facebook it plays... It has something to do with connecting.

OldsmarpooH

Alot!!! I have an S3. I'm not buying a new phone. This is wrong and I don't own a computer!

Angie-9

My tablet is a Samsung Galaxy. Seems they are going to be losing quite a few players

Johnny_Ryall

Hello all,

Just to let you know that after investigation by our Technical Team we have found that your device (the Samsung S3) may no longer be fully compatible with our games.

With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes.

Performance may vary and crashing issues may disrupt the enjoyment of the game.

Some players have reported that following the steps provided here have improved their playing experience:

Loading/Crashing issues: Android - Questions - King Care

Whilst we do endeavour to have as many devices as possible compatible with our games, we do want our games to be the best and this means making improvements.

Until you are able to perhaps fully enjoy the games on a newer model you are always able to play most of our Saga games on Facebook or at www.king.com on a computer.

Kind regards,

Johnny

OldsmarpooH

Mine too...been doing it for weeks or it will let me play one life and then kicks me out. I have a Samsung galaxy 3

Ashlee_Rich

Mine too!!!

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New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Ashlee_Rich

Mine too!!!

OldsmarpooH

Mine too...been doing it for weeks or it will let me play one life and then kicks me out. I have a Samsung galaxy 3

Johnny_Ryall

Hello all,

Just to let you know that after investigation by our Technical Team we have found that your device (the Samsung S3) may no longer be fully compatible with our games.

With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes.

Performance may vary and crashing issues may disrupt the enjoyment of the game.

Some players have reported that following the steps provided here have improved their playing experience:

Loading/Crashing issues: Android - Questions - King Care

Whilst we do endeavour to have as many devices as possible compatible with our games, we do want our games to be the best and this means making improvements.

Until you are able to perhaps fully enjoy the games on a newer model you are always able to play most of our Saga games on Facebook or at www.king.com on a computer.

Kind regards,

Johnny

Angie-9

My tablet is a Samsung Galaxy. Seems they are going to be losing quite a few players

OldsmarpooH

Alot!!! I have an S3. I'm not buying a new phone. This is wrong and I don't own a computer!

Angie-9

I've noticed if I do not connect to Facebook it plays... It has something to do with connecting.

Angie-9

Hello all,
Just to let you know that after investigation by our Technical Team we have found that your device (the Samsung S3) may no longer be fully compatible with our games.
With improvements to graphics, sound and the addition of new features in our games, some older devices may not be able to handle the implemented changes.
Performance may vary and crashing issues may disrupt the enjoyment of the game.
Some players have reported that following the steps provided here have improved their playing experience:
Loading/Crashing issues: Android - Questions - King Care
Whilst we do endeavour to have as many devices as possible compatible with our games, we do want our games to be the best and this means making improvements.
Until you are able to perhaps fully enjoy the games on a newer model you are always able to play most of our Saga games on Facebook or at www.king.com on a computer.
Kind regards,
Johnny

I can play as long as I do not connect to Facebook. It's something to do with the connection to Facebook

OldsmarpooH

I'm not connected to FB and it's not letting me. It won't even let me connect to FB now.

Angie-9

My problem is I feel they don't care. Their answer, play on another device or buy a new phone. What??! Unacceptable

OldsmarpooH

I agree. They don't care. I can't afford a new phone..oh well

Minha compra não chegou
Comprei no jogo e não chegou a compra
Level 18 527
Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
vidas extras afinal de cada competição.
Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…