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Hi and Welcome to the King Community
There is sometimes a graph issue. to check if you have this you would need to add your team scores up to see if you have reached the 7000 target. If your team has not reached the target due to the issue please note that the scores in this case are counted in the background and if your team reaches the target in the given time you will receive you rewards.
Your Total score team in 3.875 need 3,125 score
This glitch happens to many people! Hopefully they are able to fix it someday, but in the meantime you just need to keep collecting points and it will eventually reward you.
Me too
This happened several times. Last time I never got my time back. Today it froze on 7000 and yes all the s ores add up correctly. I have tried restart did t work