Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Unbelievable! All boosters disappeared again!

All of my boosters have disappeared again (this happened a year ago as you'll see in a previous post). I'm currently on level 1925, so I had accumulated a lot them (15 to almost 50 of every one). Pretty disappointed.

Accepted answers

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

All comments

Deborah_Huertas

I have the same problem and had between 75 and 100 of some boosters and 25-50 of other boosters. Where did they go? All I did was download the current update. Same phone. No response from King at all

Kane_Grinbergs

King dont care anymore. I have sent 3 over the last 3 weeks and getting no reply. King has that many games candy crush seems to be one they NO longer care about and dont care about the current Players.

From all the recent posts seems like we all lost their boosts around the same time. I dont believe that the info is stored on the phone/ipad as this shouldnt happen during game play.

King is off my play list as they cant service their customers issues timely or even at all.

Lotta_H

The only answer you'll get is they have a problem with Android and they advise you to use the boosters at once. They also do this in a personal message. Why King are you not discussing this in open?For me this is the third time in 10 months it has happened. Pretty useless by King not being able to fix this.

kingkonga

I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company - See more at: https://care.king.com/en/candy-crush-saga/unbelievable-all-boosters-disappeared-again#entry_74224

Same thing happened to me with my Kindle. I am devastated!! Is there anyway to get the boosters back??

José_Luis

Tengo el mismo problema

I have the same problem

Matthew_Reno

Hey leo, I also have had this problem since last week's update.

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

All comments

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

Matthew_Reno

Hey leo, I also have had this problem since last week's update.

José_Luis

Tengo el mismo problema

I have the same problem

Mark_Stevens

Same thing happened to me with my Kindle. I am devastated!! Is there anyway to get the boosters back??

From all the recent posts seems like we all lost their boosts around the same time. I dont believe that the info is stored on the phone/ipad as this shouldnt happen during game play.

King is off my play list as they cant service their customers issues timely or even at all.

Deborah_Huertas

I have the same problem and had between 75 and 100 of some boosters and 25-50 of other boosters. Where did they go? All I did was download the current update. Same phone. No response from King at all

Issue with game.
My blue candies are not being counted. I've been playing and beating new levels for 2 hours and I'm still only at 105 blues. I would like to see it fixed if possible, I'm now way behind because of it!
Can someone who is not my friend send me lives,cause my friends are not sending me lives when I ask
I need new friends to send me lives which I will reciprocate
What to do if link is expired?
I need new verification mail so I can verify my email.
New email verification link
How can I get a new link to verify my email? (Candy Crush) The link is expired and it says that I can ask for a new one ingame but there is no way to ask for it ingame and when contact support there is no "Ask new link" or "ask new verification" to choose. I get no help from support about this ingame so how do a get a new…
New Verification mail
You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…