Candy Crush Saga

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Why do I get an error message & have to start a level over after it's already completed?

Often in Candy Crush, when you win a level, an error message comes up, then it starts you over again on the same level. You also lose any extra lives that friends have sent to you. It also cheats you out of lives by reshuffling and saying there are no more moves to be made.

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Johnny_Ryall

My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

Kind regards,

Johnny