Again?

About 2 weeks ago I had contact with support here. All my boosters were gone. Support told me that it can happen when I update the game because the game is then overwritten. But! This morning I started up the game, and all boosters were gone. .again! I did not update the game so im a bit mad now that my boosters are gone again. Can we fix that? 2 Times in 2 weeks is not normal. Im a high level, several times a day player..but this is not funny anymore