Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Won't let me play. Asks me to update then takes me to App Store then back to game and asks to update again. Won't a.low me to play game.
You just replied to someone who hasn't been in this forum since 2017. Please create your own question in a new thread if you have a problem as it cannot be the same issue that people had back in 2016. If you use the "ask a question" option hopefully one of the moderators will help you with some advice
I also saw the suggestion in my game today to update the app so that I can access the Music Season, but it does not stop me from playing the game. I can also see no reason why you would choose to not update the app.
If you find you still have a problem that needs fixing please post your own question about it in a new thread: Use the "ask a question" option to the right side in the support forum page.
I didn't mean to answer myself
Do these threads never expire and get removed? 2016… really? How can a thread this old still get accessed and commented on by anyone?
already done that several times, also my PC doing the same thing
I'm having same issue for several days right now in 2025
Might want to switch your phone off and on again, looks like it's been resolved: https://care.king.com/en/candy-crush-saga/candy-crush-saga-keep-asking-up-to-update-but-i-have-already-gotten-the-newest-version
New here? Sign in or create an account to join the fun.
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
