Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga update

Every time I tried to open the Candy Crush Saga app I got a message saying I do not have the most current update and directs me to download the update, but when I follow the link & go to the App Store there is not an update just an "uninstall" or "open" option - when I clicked on the "open" option I was returned to the message saying I needed to update the app. It was a vicious circle & I couldn't play CCS I made the mistake of then trying the uninstall button - I lost everything I was approx. on level 359 plus had a variety of gold bars etc - everything has gone...the app is now back at level one!!! Please help as I really want to play but don't want to have to start again!

To Ask Your Question:

Accepted answers

All comments

Mabel_Collins

No! thats why I am asking you, Please send me an email when I am connected, I can't sit here all day!

Mabel_Collins

I jhave just signed up, how do I get started?

MarkHawk

Hi Ginger,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Accepted answers

All comments

MarkHawk

Hi Ginger,

Kind regards,

- Mark, Team King Care

Mabel_Collins

I jhave just signed up, how do I get started?

Mabel_Collins

No! thats why I am asking you, Please send me an email when I am connected, I can't sit here all day!

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks