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Am unable to load Candy Crush Sage. It keeps freezing when it gets to 100% loading. Any suggestions?. It's been like this for a couple of weeks now.
Hi Lawrence,
I´m glad I can help you and there´s no question to be afraid of to ask.
Check out this page http://www.wikihow.com/Clear-Your-Browser%27s-Cache. It explains how to clear cache on different browsers and systems.
Once you have cleared that on your browser, then restart your Toshiba. Then use https://www.google.com/chrome/ and play ;-)
Thanks again for the good advice. Do you know how I clear the cache on a Toshiba laptop. I'm something of a novice i'm afraid
Hey Lawrence,
No worries, you will be able to get this fixed soon.
On your laptop, simply clear cache and do a restart.
Afterwards, go here https://www.google.com/chrome/ and use Chrome as a browser. Just open 1 tab to play the game. Make sure you leave other tabs and programs closed.
I use a Dell laptop, use Windows 10, and have played less than 10 minutes ago.
Hi Randle. Thanks for the advice. I'm actually using my laptop to play the game. I've tried what you suggested and it still doesn't work
What brand and model tablet do you exactly use?
First thing first should be checking for updates for your device and it´s operating system, as well as for the Candy Crush Saga app. Then, restart your tablet.
Try it again now. If it still doesn´t work, then you could try to reinstall the app. Bear in mind that this can make you lose your saved up boosters and lives.
If that didn´t help either, then it could be that your tablet maybe isn´t compatible anymore with the game. Some devices start having issues as the game apps evolve.
Their games can still be played on PC through Facebook, King.com and in Windows 10.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
