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I have not played this game in over a year. I would like to begin playing again however I do not want to pick up where I left off. Is it possible to reset my game to the beginning? I have the User ID if needed.
Hi Tyler,
I have sent you a private message, so that we can reset your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the detail.
Kind regards,
- Mark, Team King Care
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks