Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Juana- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad crashing. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Please also see our list of recommended devices to be sure that yours is fully compatible https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
your answer did not help! on Ipad playing is impossible now, it crushes immediately. It is no fun like this, will stop
Hi Juana- I am really sorry that you are still experiencing a problem. Please let me know which model of iPad you are playing on? https://support.apple.com/en-us/HT201471
Thanks!