Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I have been playing candy crush for awhile on my Ipad. Now it has me as my daughter and her info instead of me. I should be on level 377. How to I get it back to me and not her?
Hi lahudson!
Candy Crush normally locks to one game account and it can be tricky to release that connection.
I have seen other threads with the same issue and found that the below steps can get the mobile device back to your game account.
1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)
2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache
4) Turn on the device and download the game again from iTunes (please wait with installing the Facebook app)
5) Open Candy Crush Saga and you can now connect it to correct Facebook account.
6) Once you're connected you can proceed by reinstalling the Facebook app.
Cheers :-)
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
