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I've been playing the cake challenge (Europe countries). I have won 7 countries but I have not been receiving my rewards on my ipad
Since there are no moderators available for me to communicate with at the moment, you should send an email through the game, where your settings are, click on "contact us", there is a specific option for prizes/rewards not received. This way the king customer care team will be able to check into your account and hopefully find a resolution for you. I always get a reply (aside from the auto-reply) within a day or two. Sorry, but I'm limited as far as being able to see your account and such, they'll check into it for you and that's direct communication with them.
Now I've won every level and country in Europe and received no prizes.
No I won it on my iPad but didn't receive my reward
By saying you've not received your rewards on your ipad, do you mean you won them on a different device? If so, the boosters & lives unfortunately do not transfer between devices, only your gold bars will.
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
