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Rather than reward my prize, it's spooling One Moment, Calculating the Results.
I'm dealing with the same problem. I won the contest. It just keeps saying "calculating results" and doesn't do anything else. I've restarted my device and the app multiple times.
I have the same problem. I won the contest and it's stuck calculating the results. I tried this many times and restarted... same problem.
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Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I have the same problem. Stuck on this page since yesterday.
Mark - I have the same issue as well. I too spent a lot of time on this contest to get first place and would be very disappointed if this isn't resolved. It looks like a lot of people are having the same issue.
same problem since contest ended
Hi, I have the same issue too. I sent a message about this, because I didn't see that someone already had.
I have the problem, too
I have the same issue. A help request simply directed me here.
Me too.... very disappointing! Can King Care help?
I'm having the same issue. I came here to make a post and see others are having the same issue.
I too am having the same problem. Both yesterday and today. Googled the issue and came across this page. Please can someone review
I have been experiencing the same issue as well. I would love to see a resolution.
I have the same problem; I won the contest but didn´t get any price. Please, solve this issue.
i have the same problem! Is there an answer to this issue?
Same thing here. Two days now of calculating.
I'm having the same issue. Candy crush sent me an email to view FAQ.... doesn't resolve the issue....
Same same thing
I have the same issue, only I came 3rd.
I hope King is going to resolve the issue for all players who are still waiting, myself included! I came 2nd but still cannot receive the reward - still calculating the results is as far as it gets. #annoyed
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…