Candy Crush Saga

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Candy crush stripe Contest

I'm trying to claim my reward for the candy crush stripe contest and it just keeps saying results loading. What can I do to fix this? I took a screenshot of the problem.

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Accepted answers

All comments

MarkHawk

Hi Jane Sadenova,

I have send you a message as well so I can check your account.

Kind regards,

- Mark, Team King Care

Jane_Sadenova

I have the same problem. Wrote a ticket, never got an answer as well as any answers to my comments to the same question posted by other users. I kindly ask again to check my account as well.

Byminori

Hi Hope,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Mark Hawk, can you please also check my account as I won first place and have not received the prize?

Mrsfitz16

Hi Hope,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

I also experienced the same problem.

MarkHawk

Hi Hope,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Hope_Perez

How did you upload ur pic? I've been trying to figure mine out also.

Accepted answers

All comments

Hope_Perez

How did you upload ur pic? I've been trying to figure mine out also.

MarkHawk

Hi Hope,

Kind regards,

- Mark, Team King Care

Mrsfitz16

Hi Hope,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

I also experienced the same problem.

Byminori

Hi Hope,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Mark Hawk, can you please also check my account as I won first place and have not received the prize?

Jane_Sadenova

I have the same problem. Wrote a ticket, never got an answer as well as any answers to my comments to the same question posted by other users. I kindly ask again to check my account as well.

MarkHawk

Hi Jane Sadenova,

I have send you a message as well so I can check your account.

Kind regards,

- Mark, Team King Care

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Recent Announcements

Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…