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Cannot play candy crush
Karen_Fawley
Posts: 2
Level 1
in Support
Why does candy crush on IPad keep freezing, crashing or will just not load?
Software is up to date on IPad, and there is more than 5gb of free storage available. Paying to move up a level or for extra lives on candy crush means that many lives are lost when the game crashes.
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Answers
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Hi Karen- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your iPad freezing Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Please also see our list of recommended devices to be sure that yours is fully compatible chttps://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Let me know how you get on :-)
Have a sweet week!
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I keep trying all of the above and it still keeps crashing. You cannot tell me it is just me with this issue. Do you have any other suggestions?
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