Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Candy Crush and Farm Heroes

CariadT
CariadT Posts: 4

Level 1

Both games crash ALL the time...cannot even play CC. I have reinstalled both numerous times and rebooted my iPad after clearing it out to no avail......now what???

«1

Answers

  • Have you followed all of the steps suggested here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

    Which iPad is it exactly and how much space do you have free that's available, we talking Mb or Gb?

  • CariadT
    CariadT Posts: 4

    Level 1

    I'm using an iPad mini and I have 2.7Gb available.

  • Kelly_Nice
    Kelly_Nice Posts: 7

    Level 1

    I'm using an iPad mini and I have 2.7Gb available.

    I have the same problem
  • Greta
    Greta Posts: 4

    Level 1

    edited December 2016

    I have the same problem too.  I rebooted my iPad to factory settings and uploaded Candy Crush and Acorn TV.  Those are the only two apps on my iPad.  And I even muted Candy Crush.  It's getting SOOOO frustrating.   And by the way - it's mini iPad 1 updated to iOS 9.3.5 and with 11.1 GB free. 

    Just checked the list again - so my mini iPad is no good??  Why??  It was working fine for almost three years...and now it's not compatible??   I don't get that.  :-( 

  • CariadT
    CariadT Posts: 4

    Level 1

    I guess the answer to my problem is a new iPad or just delete the games....mine is about 3 years old....they're just not fixing the games to run on the older models.

  • Greta
    Greta Posts: 4

    Level 1

    I checked the prices of new iPads and it doesn't seem to be worth buying a new iPad only to run Candy Crush when everything else works fine on the old iPad.

  • Greta
    Greta Posts: 4

    Level 1

    What is funny is that my laptop is older than my iPad and has no trouble running Candy Crush but they can't make it work the iPad.  Grr.

  • CariadT
    CariadT Posts: 4

    Level 1

    edited December 2016

    Works fine on my laptop too.....but I am leaning towards an iPad mini 4 with 128Gb. I don't have much memory on this iPad mini......but it's not just for the games.

  • Fiebs
    Fiebs Posts: 1

    Level 1

    It was working yesterday on my iPad mini and today I can't play. This doesn't make any sense to me

  • Greta
    Greta Posts: 4

    Level 1

    It was like that for me, too...that's why I kept thinking that it was a bug/glitch of some sort.  When I saw the list of supported devices at the link provided above, I went out and bought a new iPad.  So far, I've gotten in without any problems. 

Hey! Would you like to give us your opinion?