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I have uninstalled/reinstalled. I may get a game or two in then it crashes whenever I go into the game. Seems several people have been having this issue.
Hi Camille,
I understand how disappointing this must be.
Please find more information here; https://care.king.com/es/candy-crush-saga/pantalla-negro#entry_3530
Kindest regards,
Tony - King Care Team
Is there any fix for the near future? i also have iPad mini 1st generation running IOS 9.3.5 very upset about this. ready to fling it across the room.
Hi Chelsea,
What generation iPad Mini is this?
If it´s the 1st generation iPad Mini, then I can confirm that it´s technology is outdated for our games as they are in their current version on the App Store.
No newer device currently at hand? You can still play on PC both on Facebook and King.com https://king.com/play/candycrush
Have a great Sunday,
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
