Candy Crush Saga

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Why is CC carshing on ipad2 and iphone 4s you are not looking after your customers properly

Why does King feel that customers who play games on older devices are no longer of use to them??? Many of us cannot afford to update our devices - we are sensible people who cant afford to go into debt. Utterly disgusted as been playing CC for years and upto level 2117 but now unable to play anymore. KING you should be ashamed of yourself

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Hi Simon,

Thank you for posting this here on King Care.

Please find some more detailed information here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

Please note that Apple has stopped releasing iOS updates for these devices. Also, by no means have we mentioned that a new iOS device should be bought.

Kindest regards,

Tony - King Care Team

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi Simon,

Thank you for posting this here on King Care.

Please find some more detailed information here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

Please note that Apple has stopped releasing iOS updates for these devices. Also, by no means have we mentioned that a new iOS device should be bought.

Kindest regards,

Tony - King Care Team

Welcome! 👋

New here? Sign in or create an account to join the fun.

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Recent Announcements

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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…