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I was advised by long care when my game crashed for the boosters to restore process in order to recreate the boosters. I did get the game back but lost all the boosters. Thank you
Thank you Merchant18,
This model iPad has shown to be no longer compatible with our games. More detailed information can be found here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300 and here https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
I would like to check your account, therefor I have sent you a private message requesting you some information. You should be able to find my message in your inbox.
Kindest regards,
Tony - King Care Team
Thanks you, Tony Mc. iPad min 16GB. white PD531LL/A. Ok I reinstalled the game 614 and played one game and when I played the next game it did the same thing. I play on Facebook so should I reinstall the game again or what should I do. Thanks for helping a senior citizen.
Hi Merchant18,
Thank you for posting this here on King Care.
What model iPad are you exactly playing on?
We recommend not to save up too many free boosters and lives as these get locally stored in temporary data files on your device. Updates of your iOS, the game app or reinstalling the app can affect those data files. This type of boosters do not get compensated.
The app allows you to restore a recent purchase through the in app menu in case you lost purchased items. Levels and Gold Bars do synchronise across devices, but boosters don´t.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
