Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
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Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why does the candy crush game continually shut down when I try to play?

Each time the game is opened it quickly shuts down. Occasionally I have been able to get to game board, but upon tapping my level, it shuts down. If I am lucky enough for the level to open, as soon as it does, it shuts down. I deleted and reloaded, lost all my lives and candy helpers and still this continues to happen. Please help!

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Tony_Mc

Thanks Dawn, that makes it an iPad 2 which has shown to be no longer compatible with our games

https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

You can still play it on other devices and on PC too.

Kindest regards,

Tony - King Care Team

Dawn_Reinhardt

MC769LL/A

Tony_Mc

Hi Dawn,

Thank you for posting this here on King Care.

What exact model iPad are you playing on? Please find some more detailed information here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

Kindest regards,

Tony - King Care Team

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Accepted answers

All comments

Tony_Mc

Hi Dawn,

Thank you for posting this here on King Care.

What exact model iPad are you playing on? Please find some more detailed information here https://care.king.com/en/candy-crush-saga/rewards-966708925#entry_73300

Kindest regards,

Tony - King Care Team

Dawn_Reinhardt

MC769LL/A

Tony_Mc

Thanks Dawn, that makes it an iPad 2 which has shown to be no longer compatible with our games

https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

You can still play it on other devices and on PC too.

Kindest regards,

Tony - King Care Team

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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