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My sons facebook is somehow synced to my candy crush on my phone. How do I remove his so I can add my account and resume where I was ?
Hi Grayson!
Candy Crush normally locks to one game account and it can be tricky to release that connection.
I have seen other threads with the same issue and found that the below steps can get the mobile device back to your game account.
1) Delete the Facebook app and Candy Crush Saga on your device (please note that boosters and lives will be lost)
2) Close all tabs in your browser and clear the browser cache by going to Settings > Clear History and Website Data. Turn off the device and wait about 30 seconds to clear the cache
4) Turn on the device and download the game again from iTunes (please wait with installing the Facebook app)
5) Open Candy Crush Saga and you can now connect it to correct Facebook account.
6) Once you're connected you can proceed by reinstalling the Facebook app.
Cheers :-)
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MY BOOSTER WHEEL HAS NOT WORKED FOR ABOUT 5 DAYS. WHAT IS THE PROBLEM?
Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
