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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Today I had to upgrade my phone. Tonight when I went to play candy crush all my progress was gone! I was in the mid 250s levels. Is there any way to get my progress back?? My old phone is gone so that's not an option.
Hello Spencer & Don,
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny
Reset...sorry
Hallo Same problem to me. After a handy update, my candy crush progress was Reisetermin from 1500 to 1. Login wichtig mail not possible (Account doesent exist).
Login wird Facebook also dident Workshop.
Passt help
This doesn't work! I tried that the first day I discovered my progress was lost and it told me the email address was not connected to any Kingdom account. I finally have given up and started over at level 1. Very disappointed! I had completed almost 260 levels at the time of my phone upgrade.
Open the app and go to the settings in the bottom left. If you then click on the orange Kingdom symbol you can input this email and your progress should return.
Well honestly, I have no idea! I would play the game, close it, come back and it was always on the level i had gotten to before closing. I only have one email address which is what is asked for when trying to sign into the Kingdom and it tells me there is no account associated with my email. I really don't want to start all the way back at the beginning!
How did you save your progress on your old phone. Facebook/Kingdom? Just reconnect to this account from the app home screen on your new phone.
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
During gameplay, ads keep popping up and going out, and they don't even give out frisbees as gifts. They used to give frisbees, but even that's gone now. Please fix this ad bug. I couldn't finish the levels because of this game, and I lost a lot of gold – I estimate around 500 gold. How can I get that much back? I couldn't…
I need some help to pass level 18455. Any tips or advice would be appreciated.
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
I need more lives
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
