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Candy, Sosa and jelly all crashing
Eighttball
Posts: 7
Level 1
in Support
Is it true that if you have an iPad mini, OS 9.3, you are unable to continue playing
candy, Soda and jelly crush? The stores are still selling new iPads with OS 7.
Ever since OS 10 came out, all games have been crashing , what gives???
My iPad works just fine and has plenty of space available, your games are fun to play but not
worth the expense of having to purchase a new device. Very dissatisfied!!
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Answers
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No, I think it is awful that after all these years, being in the 2000 levels, without warning, it just
stops working!! I am sure I am not alone, you will definitely lose money paying customers and get very bad publicity.
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No you're not alone and I'm sorry you're not able to play your once beloved games. I'm not sure of the reason this latest update occurred, but I would suggest you send them an email through the game, go to the game's home page, click on your settings, then choose "contact us", you can select the type of issue and then write exactly what your message is that you want to get across to them. Maybe they will have an outlook of what's to come?!? I totally understand your frustration and I'm sorry I can't help you further but I would highly suggest you sending an email, they will get back to you within 24hrs. I know I mentioned it before but if you do have a laptop you can always play on that but make sure you're logged in through Facebook or the kingdom so you have your progress. I'm sorry I couldn't help you further.
Jilly
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I have contacted thru the game in the past, they send a confirmation number for your email , but never get back again. I guess I will try again.
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Yes, I would definitely try again, it has improved!I have contacted thru the game in the past, they send a confirmation number for your email , but never get back again. I guess I will try again.
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