Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
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Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy, Sosa and jelly all crashing

Eighttball

Is it true that if you have an iPad mini, OS 9.3, you are unable to continue playing

candy, Soda and jelly crush? The stores are still selling new iPads with OS 7.

Ever since OS 10 came out, all games have been crashing , what gives???

My iPad works just fine and has plenty of space available, your games are fun to play but not

worth the expense of having to purchase a new device. Very dissatisfied!!

Accepted answers

All comments

JillyJill

I have contacted thru the game in the past, they send a confirmation number for your email , but never get back again. I guess I will try again.

Yes, I would definitely try again, it has improved!

Eighttball

I have contacted thru the game in the past, they send a confirmation number for your email , but never get back again. I guess I will try again.

JillyJill

No you're not alone and I'm sorry you're not able to play your once beloved games. I'm not sure of the reason this latest update occurred, but I would suggest you send them an email through the game, go to the game's home page, click on your settings, then choose "contact us", you can select the type of issue and then write exactly what your message is that you want to get across to them. Maybe they will have an outlook of what's to come?!? I totally understand your frustration and I'm sorry I can't help you further but I would highly suggest you sending an email, they will get back to you within 24hrs. I know I mentioned it before but if you do have a laptop you can always play on that but make sure you're logged in through Facebook or the kingdom so you have your progress. I'm sorry I couldn't help you further.

Jilly

Eighttball

No, I think it is awful that after all these years, being in the 2000 levels, without warning, it just

stops working!! I am sure I am not alone, you will definitely lose money paying customers and get very bad publicity.

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Accepted answers

All comments

Eighttball

No, I think it is awful that after all these years, being in the 2000 levels, without warning, it just

stops working!! I am sure I am not alone, you will definitely lose money paying customers and get very bad publicity.

JillyJill

Jilly

Eighttball

I have contacted thru the game in the past, they send a confirmation number for your email , but never get back again. I guess I will try again.

JillyJill

I have contacted thru the game in the past, they send a confirmation number for your email , but never get back again. I guess I will try again.

Yes, I would definitely try again, it has improved!

Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…