Ad plays sound even though phone is in silent mode

r4abcd · October 2021

The in-game ads for Khloe Kardashian All-Stars plays sound and music when starting up the app on iPhone, even though both sound and music are turned off in the Candy Crush settings, and the phone itself is in silent mode. This is very disturbing and needs to be fixed ASAP.

kiara_wael · October 2021

Hi and welcome to the King Community

Thanks for the feedback. meanwhile Check app update - Log out game - Restart Device - Open game and Log in.

lilsal · February 2022

It's 2022 and still happening.... not kewl.... in quiet area and it BLASTS music when my phone is muted AND game muted!

lilsal · March 2022

It did it again in a very inappropriate location!!!! FIX please! I don't even watch that since I have to turn it off asap.

lilsal · March 2022

Did it AGAIN...

Kdzndgz · June 2022

Did it to me today!!😡😡😡 Please fix this!

Lindark · June 2022

Hello, have you tried rebooting your phone and ensuring the sound and volume are turned off within the app?

Ad plays sound even though phone is in silent mode

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