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Banner keeps coming back

StefB
StefB Posts: 12

Level 2

Alltough milestone banner is set off, the banner keeps coming back. In what way can I save the sttings in a better way?

Greatings, Stef

Answers

  • LeFlarcane
    LeFlarcane Posts: 19,917

    Tagging @kiara_wael and @Tess92 to fix this issue

  • Tess92
    Tess92 Posts: 3,715

    Hi Stef and welcome to our sweet Community! 😊

    Have you tried to log out and re-enter your account after deselecting the badge from the settings? If that doesn't work, try turning off the device as well.

  • StefB
    StefB Posts: 12

    Level 2

    Hi Tess,

    Both didn't work, it's still there.

    Greatings, Stef

  • StefB
    StefB Posts: 12

    Level 2

    Hi Tess,

    After doeing both th milestone banner is set on after startup.

    Greatings, Stef

  • Tess92
    Tess92 Posts: 3,715

    Try it this way. Disable the badge / banner from the settings and try to pass a level, to me it has disappeared.

  • Alienscar
    Alienscar Posts: 16,491

    Hello @StefB some people gained a milestone banner before the Milestone Badge Feature was introduced. For these people the Milestone Badge switch only turns off the banner received after the feature was gained.

    That is, if you received a banner for level 1000, but didn't have the Milestone Badge feature if you received a banner and the Milestone Badge feature for level 2000 then when you use the feature to turn off the banner it will only turn off the level 2000 banner and not the level 1000 banner.

  • Lindark
    Lindark Posts: 5,713

    Play any level, win or lose. This should reset your banner :)

  • StefB
    StefB Posts: 12

    Level 2

    None of it worked. I even deleted the app and reinstalled it. Every time I start the app it's present alltough the milestone banner option is set off. Many of my friends don't have banners. Not sure what device they use. I use a windows desktop .

  • StefB
    StefB Posts: 12

    Level 2

    Hi,

    I think it's a software issue. Most facebookplayers got rid of the banners, other not.

    Greatings, Stef

Hey! Would you like to give us your opinion?