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Hi
I ask a question be4 2 days about my boosters I lost A
nd no one respond .. thats the 2nd time .. am I ignored? ?
Hi Mahmoud,
May I suggest that you send an email through the game itself? Go to the homepage, click on your settings, scroll down to "Contact Us". There you'll be able to select choices on the specific issue. They will be able to look into your account and check on your lost boosters. That way you will be sure to get an answer within 24hrs usually. That is a sure way to get your issue resolved. You'll get an auto reply as soon as you send the email, soif you don't, make sure to check your spam box or any other inboxes you may have on your email.
Jilly
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
