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I have a new iPad and I have been trying to restore levels but cannot. Please help.
Hi Jazzman & JillyJill,
Thank you for posting and answering here on King Care.
@Jazzman: please try again now and let me know how you´re getting on.
Kindest regards & have a great day,
Tony - King Care Team
I'll try to get a King Care moderator to assist you as they're able to look into your account.
Thank you for your patience,
Jilly
I have the same problem - was on level 1182 on Candy Crush Saga but on my new iPad I'm back to level 1, despite restoring my old iPad... have tried all the suggested workarounds I can find but with no luck to date
By restoring levels do you mean logging into your account to be at the level you left off at? If so, log into Facebook with your email address and password, if you don't use Facebook playing the games then log into the kingdom with your email address and password that you usually use to play the games, if you tried all this, we'll have to get a King care associate to look into your account.
Hopethis helps you!
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You have to verify your email address. It says "Verification Sent" but my link has expired and it says that I can request a new link in the game but there is no way to request it in the game. I have contacted support in the game about this and asked about new verification but got no help getting a new verification. I am…
How can I get a new link to verify my email? (Candy Crush) The link is expired and it says that I can ask for a new one ingame but there is no way to ask for it ingame and when contact support there is no "Ask new link" or "ask new verification" to choose. I get no help from support about this ingame so how do a get a new…
I've seen other report this - but no resolution. I've largely quit playing since I frequently watch ads for various benefits. Often, when I click to close the ad, it takes me to a web page. When I try to leave that, it reboots the game, losing any progress of benefits (including the power bombs) Very poorly developed game…
Help me to beat level 16847 without booster
extra moves not given
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
