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Failure to load candy crush saga
Philip_Swedosh
Posts: 3
Level 1
in Support
On my iPad, there is a failure to load Candy Crush Saga (this has occurred for the past few weeks, has been fine for a long time previously). I have looked at forums and tried a few things with no success. I believe that I need help from King Care service. What happens is that it looks like it might load, then whirs around and goes back to the iPad home screen. I have checked the level of usage, it is fine. I have force quit everything and then restarted, no result. I considered uninstalling and reinstalling but am up to 2098 and am worried that I might lose my level (possibly okay due to link with Facebook?) and the boosters I have built up. Please advise as to my best course of action.
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Answers
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Hi Philip!
If you are using an iPad then first check out these threads:
https://care.king.com/en/blog/article/important-information-regarding-devices
https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Cheers
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Sadly, it seems that the developers have been hell-bent on 'improvements' and have forgotten that there are thousands of loyal clients who have been playing for ages but, due to having an older device, can no longer play. This is very disappointing and needs to be fixed quickly before customers are lost.Hi Philip!
If you are using an iPad then first check out these threads:
https://care.king.com/en/blog/article/important-information-regarding-devices
https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash
https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices
Cheers
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Finally resolved. Thank you!
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