Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush

I have tried ALL the suggestions here. I have a kindle fire HD that is approx 5 years old. All my other games work EXCEPT Candy Crush. It is so slow to respond, it could take an hour to use up 30 moves. I have cleared the cache and date and cookies. It can't be my kindle as all the other apps work. If I delete and reinstall I will start at level 1???? Seems like this is an issue with ALOT of people. What's the fix. Used to be my favorite game. Will be hesitant to use any other King games if they stop working. Can you please advise?

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Kalm

This issue seems to have a affected a lot of people with older devices, it happened several weeks back after a game update. It seems whatever was in the update was too much for some of these devices to run properly. If you've already done all that then I don't think there's much else you can do apart from wait for the next (hopefully less demanding) update which they have said there working on.

Yes, thanks for trying, but I just deleted the app....not worth the frustration. Supposed to be therapy, but too frustrating.....there are other companies out there that make just as good games...so on I go!

StuckInATree

This issue seems to have a affected a lot of people with older devices, it happened several weeks back after a game update. It seems whatever was in the update was too much for some of these devices to run properly. If you've already done all that then I don't think there's much else you can do apart from wait for the next (hopefully less demanding) update which they have said there working on.

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Accepted answers

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StuckInATree

Kalm

This issue seems to have a affected a lot of people with older devices, it happened several weeks back after a game update. It seems whatever was in the update was too much for some of these devices to run properly. If you've already done all that then I don't think there's much else you can do apart from wait for the next (hopefully less demanding) update which they have said there working on.

Freeing when using color bombs
There have been minimum 6 instances when the screen has frozen when using color bombs and this results in losing the level. I am fully up to date. A party booster also froze the game.
Level 11634
There’s no the 2nd dinosaur after clearing all the moves, how can I pass this level?
Why Every Woman Needs a Net Bra in Her Wardrobe?
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Critter Catch not working properly
I've had this issue before and it's very frustrating. I click on the butterfly but it's not being counted. Last time I had this happen it didn't count my last 2 butterflies so I didn't get the reward. Today it didn't count 1 (so far). Can you tell me what's going on and that this issue will be fixed? Thanks.
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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…