Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Can you please restore my progress after my kindle lost progress?

I have had my Kindle Fire since 2011. I have been working on Candy Crush since 2012 or 2013 with my mom as a bonding activity. Due to the Kindle's age, it has started acting strange recently and I wanted to back up my Candy Crush progress. I created a Facebook account for the sole reason of preserving my progress. However, once I logged in on my Kindle, I lost all my progress! I have tried logging out, re-logging in, restarting, hard shut down, etc. Nothing will restore my progress. Could you please restore it? I am on level 265 in regular and 151 in Dreamworld.

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Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny

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Accepted answers

All comments

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny

Ad booster not received or working
It's been more than 20 days, but my problem hasn't been resolved yet. I'm still not receiving ad boosters. Even after two recent updates, I'm still not getting the ad boosters.
Level 11297
this level opens and immediately says you lost the level with zero moves made. I believe there’s a glitch in this level. It’s been happening for two days.
Ads like Temu , Zeekr...are horrible
As i can read here and also on other platforms, ads like Temu, Zeekr ,..even a Grey screen pops up every now and than …are horrible. Players from Candy Crush are complaining already for months about this issue. Why doesn't Candy Crush solves this problem.., or stops with this ads..They make you click on the ads..for Temu…
5794
Good afternoon everyone. After finally getting past level 5792 and another level I took a break. Now how do you get past level 5794? Enjoy the rest of the day.
Candy royal
I wished the candy royal competition was given to me a bit more often. Last time I got it 4-5 days ago and I play this game 3-4 hours daily and I wished for it to appear a bit more often. Thank you

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…