Lost some levels and ALL boosters

Pallavi_Sanyal · January 2017

I had just completed level 926 when my phone ran out of charge and switched off. When I restarted it I was down at level 916! I don't usually connect to FB while playing but i tried to connect to candy crush with my email and still couldn't get my levels back. As if that wasn't bad enough, i also lost ALL my boosters!!! I spent a lot of effort getting to that level and number of boosters not to lose them! Candy Crush is an old game now anyway so if I cannot get at least my levels back I'd consider uninstalling the game and getting something better. How can I get my levels back??

Johnny_Ryall · January 2017

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny

Johnny_Ryall · January 2017

Hello.

Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

Kind regards,

Johnny

Lindinja · January 2017

I had the same problem. Still haven't received my boosters back on iphone.

CatiPuccioni · January 2017

Hello.
Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.
Kind regards,
Johnny

I have the same problem. How can I solve it?

Pallavi_Sanyal · March 2017

I had the same problem. Still haven't received my boosters back on iphone.

Boosters won't be back sadly. I had to religiously play the sugar track and the candy wheel to get back on track with my boosters.

Lost some levels and ALL boosters

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