Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

How to recover my level 440

I have finished my last game 440, next level suppose to be 3 Quest but out of sudden unable to load and therefore I deleted the apps and download again, but have to start all over again with new game L1.

How can I recover my Level 440?

Please help..

Regards

Jimi Kelly, email: Kelniu.8855@yahoo.com

Accepted answers

Johnny_Ryall

Hello,

Thank you for your post.

I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

All comments

user

Hi,

After a PC reset (a Microsoft Surface), I cannot login and restore my levels (close to 400) on Candy Crush Saga. The app says no account found for email. I have tried password reset in vain.

Please assist in restoring account and thanks for creating such an addicting game.

Kind regards

Johnny_Ryall

I'm glad to hear that you are once again connected in the game.

For information about lost boosters in our game, please refer to this thread:

https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

Kind regards,

Johnny

Jimi_Kelly

Hi Johnny,

Thank you very much for guiding me to restore my level 441.

However, I was unable to restore all my previous booster i.e. 23 Colorful balls and 7 candy&sweet, 1 hand & 2 hammers..

Kindly assist once again.

Regards

Kelly hp. 91895557

Johnny_Ryall

Hello,

Thank you for your post.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Johnny_Ryall

Hello,

Thank you for your post.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

All comments

Johnny_Ryall

Hello,

Thank you for your post.

To reconnect with Facebook please make sure first that you are logged in to the right account within the Facebook app/browser. Then on the home screen for Candy Crush. Tap to connect.

To reconnect to Kingdom. Go to the game settings (bottom left) and tap the orange Kingdom icon. Here you can input your credentials.

I hope this information helps.

Kind regards,

Johnny

Jimi_Kelly

Hi Johnny,

Thank you very much for guiding me to restore my level 441.

However, I was unable to restore all my previous booster i.e. 23 Colorful balls and 7 candy&sweet, 1 hand & 2 hammers..

Kindly assist once again.

Regards

Kelly hp. 91895557

Johnny_Ryall

I'm glad to hear that you are once again connected in the game.

For information about lost boosters in our game, please refer to this thread:

https://care.king.com/en/candy-crush-saga/boosters-messages-842482091

Kind regards,

Johnny

user

Hi,

After a PC reset (a Microsoft Surface), I cannot login and restore my levels (close to 400) on Candy Crush Saga. The app says no account found for email. I have tried password reset in vain.

Please assist in restoring account and thanks for creating such an addicting game.

Kind regards

Stcker/stempelkaart
Mijn stickerkaart waar ik nog mijn 6e en laatste sticker op moest halen was ineens vervangen voor een leve kaart waar 7 stickers voir gehaald moeten worden
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix!
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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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