Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush update installation has stalled and now can't be accessed

I'm running latest version of iOS on my iPad. Today's Candy Crush update stalled during installation. The icon has been dark and says "installing" for about 10 hours now. It is showing as an outstanding update in the AppStore, but several attempts to reinstall it have failed.

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Over 3Gb, and Candy Crush is <500Mb. I switched off the iPad overnight and the following day the dark Candy Crush icon had disappeared completely - no Candy Crush!

I installed the pending download which finally worked and Candy Crush was restored with no loss of data, fortunately. So the problem is solved, if not the mystery of what caused the problem. Thanks for your response, anyway!

Do you know how much free memory you've got available on your iPad?

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Accepted answers

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Do you know how much free memory you've got available on your iPad?

Over 3Gb, and Candy Crush is <500Mb. I switched off the iPad overnight and the following day the dark Candy Crush icon had disappeared completely - no Candy Crush!

I installed the pending download which finally worked and Candy Crush was restored with no loss of data, fortunately. So the problem is solved, if not the mystery of what caused the problem. Thanks for your response, anyway!

Colour bomb series
I make colour bombs and use them but they aren’t counting to my score. Some did count initially but not any mire
Color bomb series
I'm player id 1009484374 and at level18227. i have had several color bombs but the Series does not show any bombs used. Additionally, I have had only 1 set of boosters (after a game ends) per day. Is there something wrong?
Extra Move
Why does I can not have extra move after watch ADs now ?
Booster Caramelada campal
por qué si gano booster en la caramelada no aparecen en mi casillero ? Ocurre desde hace unos meses
Game me extra moves wala wheal kyo nahi diya ja Raha hai
Hello candy crush mere friends me extra moves wala wheal aa raha lekin mere game me extra moves wala wheal nahi aa raha hai kyo please help me as soon as possible

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…