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Lost levels after reinstalling app
Cathleen_Inman
Posts: 1
Level 1
in Support
App crashed. Had to delete and reinstall. Lost progress. Need reinstated. Thanks
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Answers
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Hi Cathleen- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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Can you please help me? I lost my progress and busters after the app update crashed on 1/11/2017. I deleted the app and installed the update, I was on level 1502 and now 1311 and no busters. I don't want to lose almost 200 levels. Please help!Hi Cathleen- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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I have the same issue. Lost all my progress after the last updateHi Cathleen- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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I need help also getting my levels back. New phone and can't get the correct account back up and running.
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