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Webpage error for KingCares

Carol_Martin_2
Carol_Martin_2 Posts: 3

Level 1

I created a KingCares account and successfully asked a question and received a response. Now I cannot login on either of my two computers using two different browsers due to a "webpage error". I logged in using my phone and it worked. However, I cannot respond to the technician on my phone since whenever I open the box to type, the reply button disappears. Please help!

Best Answer

  • Carol_Martin_2
    Carol_Martin_2 Posts: 3

    Level 1

    Answer ✓

    That did not work, but I opened the page on a larger phone and it worked. 

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello Carol,

    Can you please visit the site from your computer. Please clear your browser cache and visit the site after this.

    Kind regards,

    Johnny

  • Carol_Martin_2
    Carol_Martin_2 Posts: 3

    Level 1

    Answer ✓

    That did not work, but I opened the page on a larger phone and it worked. 

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